The company tries every day to achieve the best after-sales service. After sales service network provides support on site as well as by direct contact with the head office for the fastest solution achievement.
Sormec global distributor network provides an efficient local service, which is supported by further regional operations in Europe, Asia, Middle East, India etc. In addition, we have dedicated professional Customer Support strategically located around the globe to assist our customers on day to day and 24 hours technical and assistance issues. One or more of our engineers, if requested, will travel your site and complete a training course with the personel involved in operating with the crane.
The constant training of our team of dealers builds a better understanding of operating systems, components, maintenance, and repair of all our cranes, in order to solve any unexpected problem as soon as possible.